Frequently Asked Questions
Everything you need to know about Argan-infused beauty and your orders.
Are Josie Maran products cruelty-free?
Yes, we are a 100% cruelty-free company. We do not test our products or ingredients on animals, and we are proud to be Leaping Bunny certified.
What is the shelf life of your Argan Oil products?
Most of our products have a shelf life of 24 months unopened. Once opened, we recommend using them within 12 months for maximum potency and freshness.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number. You can use this number on the carrier's website to monitor your delivery status.
What is your return policy?
We want you to love your glow. If you are not satisfied, you can return your purchase within 30 days of receipt for a full refund, excluding shipping fees.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to bring Josie Maran beauty to more countries in the near future.
Are your products safe for sensitive skin?
Our formulas are designed with clean, nourishing ingredients like 100% Pure Argan Oil, making them suitable for most skin types. However, we always recommend a patch test before full application.